Our AI works your leads 24/7 with one goal:more offers on your vacancies, faster

VacantSeek automates the repetitive parts of leasing. It captures inbound inquiries from your inbox, replies to prospects, schedules tours, collects post-tour feedback, and organizes offers—so leads keep moving while you are away from your desk.

Yes, in two ways. Inbound email inquiries get an automatic acknowledgement built from your own templates, so an acknowledgement does not wait on you being at your desk. Separately, prospects who open the chat widget on your listing page talk to the AI assistant, which answers their questions and guides them through the discovery process.

Yes. VacantSeek runs three scheduled follow-ups on your behalf: a post-tour feedback request, a nudge to prospects who expressed interest but have not booked a tour, and a follow-up on accepted offers. They run automatically so they do not depend on you remembering.

Yes. Once a tour is marked complete, VacantSeek sends a scheduled feedback request asking prospects what they liked most, what concerns they have, and their level of interest. Responses are recorded against the listing and surfaced to you and the property owner.

The AI uses conversational surveys and feedback forms to capture prospect preferences, move-in dates, household details, and any incentives they're looking for. This information is automatically organized and presented in your dashboards, helping you make informed decisions about pricing and offers.

Yes. The Open House Blaster creates an event for one of your listings and invites every prospect who has expressed interest in that listing, in one action. You can also send bulk emails to your leads from your own templates.

No, VacantSeek enhances the leasing agent's role rather than replacing it. The AI handles repetitive tasks like follow-ups, scheduling, and data collection, freeing agents to focus on building relationships, conducting tours, and closing deals. You stay in control while the AI does the busywork.

Inquiries are answered automatically, around the clock, without waiting for you to be at your desk. Connected inboxes are watched for new mail rather than checked on a timer, so an acknowledgement normally goes out shortly after the inquiry arrives. You can also scan your inbox on demand at any time.

Absolutely. You can customize messaging templates, tone, and communication preferences, so the AI's replies stay consistent with your team's approach across all interactions.

The AI uses intelligent property matching based on prospect inquiries, tour bookings, and conversation context. When prospects express interest in specific properties, the system automatically associates them with the correct listing. You can also manually assign prospects if needed.

VacantSeek is built to handle portfolios of any size. The system can manage multiple properties, buildings, and units simultaneously. Each property can have its own automated workflows, and you can view everything from a unified dashboard or drill down into individual property performance.

No. You set your visiting hours, add your listings, and configure your preferences, and the system guides you through each step. No technical knowledge is required. Connecting a Gmail inbox is optional and needs Google authorisation, which can take longer—contact us if you want that enabled.

Data security is our top priority. We use enterprise-grade encryption for all data in transit and at rest and follow industry best security practices. We never sell your data, and we only share it with the vetted subprocessors we need to run the service—such as our payments, email, AI, and analytics providers—each under a data processing agreement. The full list is published on our /subprocessors page.

Yes, the AI handles email communication automatically. Prospects can also book tours through a self-serve scheduling portal. We don't currently support outbound AI phone calls.

Automation currently runs at the account level, so the AI applies your settings consistently across all your listings. Per-property automation controls—so you can switch automation on or off for individual properties—are on our roadmap.

The AI communicates in a natural, human-like manner. We believe in transparency, and you stay in control of how and when the assistant engages with your prospects.

The system reports prospect engagement, tour and visit activity, feedback summaries, the average offer your listings receive, and portfolio occupancy and projected income. Reports are available on demand and can be emailed to you and your owners on a schedule.